Hostgator Review

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By Cheap-VPS-Servers on July 12, 2014

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Hostgator provides great live chat technical support and a fast service. Over the years HostGator has been embroiled in a few controversies

HostGator, owned by Endurance International Group has been around since 2002. Hostgator hosts over 9 million domain names and is one of the biggest players in the market. This doesn’t mean they are the best. Time and time again web hosts grow too big and ultimately it’s their customers that suffer. HostGator has a long history of major outages which were made worse when they were bought out by Endurance. Hostgator is no stranger to controversy.

WHMCS Hack

In 2012 the popular web hosting billing system WHMCS was using a dedicated server provided by HostGator. A computer hacking group called UGNazi called up HostGator pretending to be the creator of WHMCS, Matt Pugh. Hostgator staff gave access to the WHMCS server and subsequently, the group leaked over 500,000 credit card details, passwords and cPanel configuration.

Outages

In 2013 two major outages was recorded and again in 2014 a nine-hour outage was also recorded but worse was to come. In 2014 an outage of almost 9 days for some customers was reported. In December 2016 HostGator was also hit by the outage at BlueHost which was a network issue in the Data Centre.

Mystery Shop

It’s not all doom and gloom for Hostgator. Being a large host with millions of customers is going to be a strain for any host. We found HostGator support helpful. Read our  Hostgator user reviews or add your own review.

Visit HostGator

Good

  • Excellent Technical Support
  • Fair, generous pricing
  • Easy Setup

Bad

  • Reported Downtime issues
  • Expensive dedicated servers
8.5

Great

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