First2Host Review – Our Review of First2Host VPS Servers
First2Host is relatively new to CVS. Listed on our old site First2Host consistently get’s good reviews from our users. We’ve mystery shopped First2Host and found their service to be reliable, fast and the technical support was spot on. Searching on the internet for First2Host provides a wealth of user reverse and most are very positive. Although not a huge host and current hosts under 5,000 websites, dedicated servers, resellers and VPS servers First2Host has the capacity to grow. What’s unique about First2Host is their support. We received a response to our ticket in 9 minutes. Compared to the other hosts we have mystery shopped.
First2Host offer a range of products and services including;
Linux VPS Servers, Windows VPS Servers, Dedicated Servers, Reseller Web Hosting, Shared Web Hosting.
Available in multiple locations, First2Host consider themselves geared towards cPanel rather than any other control panel on the market.
Ordering From First2Host
We signed up for a Linux VPS Server from their website. On the order page, we were given the chance to configure our VPS server and assign further resources to it. We could assign additional space, bandwidth, ram, CPU cores and additional IP addresses. It’s also worth noting we had the options of a standard SATA based VPS server, SSD VPS server both running OpenVZ or an SATA VPS server running KVM.
We also had the choice of multiple OS options from CentOS to Debian to CentOS and cPanel preinstalled. This required a cPanel license but is another nice feature to see to save customers having to manually install separate software.
After submitting our order and paying we received our VPS server details straight away and in our client area we have a control panel to manage the VPS server. First2Host also provide an offsite control panel which offers more features. One feature that really stood out was the ability to change the main IP address of our VPS server. This isn’t a feature we have seen before and could be very helpful to people.
Here’s what really pricked our ears up! To test the support team at First2Host we submitted a ticket to the product support team. We requested a reinstall of our VPS server from CentOS to Ubuntu 17. We received a response from the support team in 9 minutes! This is a site record for us. The response was helpful explaining we could reinstall the server from our client area or the offsite control panel. We did just this and our server was installed with Ubuntu within seconds.
First2Host, for the reasons of ease of use, value for money and the lighting fast response we received to our ticket are our host of the year for 2017.